Privacy and Security
This Privacy Policy covers what information we collect from you when you visit the TempleofThai.com site, how we use it, and under what circumstances we disclose it. By using the TempleofThai.com site, you agree with the terms and conditions of this Privacy Policy and Terms of Use.
- The information we collect
- How we use and share Personal Customer Information
- Communications from TempleofThai.com
- Linking to third-party web sites
- Changes to Privacy Policy
- Questions or comments
1. The information we collect
When you use the TempleofThai.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit TempleofThai.com.
* Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the TempleofThai.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
* Information Collected via Cookies. We use cookies to enhance the browsing and shopping experience on the TempleofThai.com site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the TempleofThai.com site. The information captured makes it possible for us (i) to keep track of items in your shopping cart; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the TempleofThai.com site; (iii) to monitor total number of visitors and pages viewed.
Most people do not know that cookies are being placed on their computers when they visit the TempleofThai.com site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a TempleofThai.com Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.
Information You Actively Submit to TempleofThai.com. For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the TempleofThai.com site and take as much time as you want to review our products and recipes without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.
In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (i) complete an order; (ii) subscribe to our Monthly Thai Cooking Newsletters
Complete an Order - You will need to submit an e-mail address and other Personal Customer Information such as billing address, shipping address, and payment information.
Monthly Thai Cooking Newsletter. You may sign up for free email newsletter filled with product recommendations and recipes, and more. To do so, you will need to supply your email address in the newsletter sign-up form. The contact information collected in the newsletter sign-up is only used to send the Newsletter to you.
2. TempleofThai.com shares Personal Customer Information that we collect as follows
Law Enforcement Investigations. TempleofThai.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of TempleofThai.com, our users, or others.
3. Communications from TempleofThai.com
As a TempleofThai.com user, you may receive the following communications from TempleofThai.com:
* You may receive communications from us relating to: order confirmations; order updates; order problems; important web site information and material changes to site policies and account management procedures.
Monthly Thai Cooking Newsletter. You may sign up for free email newsletter filled with product recommendations and recipes, and more. To do so, you will need to supply your email address in the newsletter sign-up form. The contact information collected in the newsletter sign-up is only used to send the Newsletter to you.
4. Linking to third-party web sites
When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, TempleofThai.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.
5. Changes to Privacy Policy
This Privacy Policy was last changed in September 2009. TempleofThai.com reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise. The changes made in this September 2009 version affects all information we have collected prior to such date.
6. Questions or comments
If you have any questions regarding our Privacy Policy, please use our contact form or email:
SECURITY POLICY
1. Protecting your information
2. Safe Shopping Guarantee
3. Alternative customer purchasing options
1. Protecting your information
The Personal Customer Information you provide -- including your credit card information -- to make purchases from us is secured using industry standard e-commerce security technology called Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.
Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the TempleofThai.com site because the operation of the TempleofThai.com web site may be interfered with by numerous factors outside of our control.
3. Alternative customer purchasing options
If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to either fax or call us to complete your purchase by phone. Please see the Payment Options section for details.
Contact Us
Please do not hesitate to contact us if you have any further questions or concerns about your security or privacy. We have been online since September 1999 and plan on continuing in business for many years to come. We appreciate your business!
